Home Care Pulse®, the leading quality assurance firm for in-home care has awarded Charles and Susan Moore owners of the La Porte and Portage Comfort Keepers® offices with one of the leading accolades of their 2013 Best of Care Awards — The Provider of Choice Award. Agencies recognized as Provider of Choice are considered best-in-class for quality care.
This honor is awarded to in-home care agencies who attain high scores in client and caregiver satisfaction in several categories, including compassion, work ethic, communication and training. The client satisfaction scores of the La Porte and Portage Comfort Keepers® offices rank in the top percentile nationally in six categories. These scores are based on monthly third-party phone interviews with the agency's clients, conducted by Home Care Pulse.
Comfort Keepers, a growing franchise offering in-home care and services for aging adults and others needing assistance, allows clients to live comfortably in their own homes and maintain their independence. Comfort Keepers® provides in-home care assistance such as cooking nutritious meals, light housekeeping, running errands, medication reminders and assistance bathing. The La Porte and Portage Comfort Keepers® offices have served the local community for 11 years.
"These are industry awards that only very few agencies receive. We congratulate Charles and Susan as well as all of their staff on the care that they provide," said Sarosh Mistry, CEO of CK Franchising, Inc.
"I am honored to receive this award," Charles Moore said; "My staff and I take pride in the quality of service we deliver to our clients. Truly it is a labor of love that all of us attempt to provide each and every day."
About Comfort Keepers®
Comfort Keepers® is a leading franchise network in the —in-home care market for senior and other adults needing care. Since its founding in 1998, the network has grown to more than 700 franchised locations around the world by staying true to the founders' goal of providing quality, caring in-home care services that allow clients the opportunity to age in place. In August of 2009, the brand was strengthened even further by the purchase of the franchisor, CK Franchising, Inc., by Sodexo, one of the world's leading food and facilities management services companies and the global leader in the health care and seniors markets. For information, visit www.comfortkeepers.com.