Disney Institute – Proud as a Peacock

peacock-22A two-part “Great Service Fanatic” card is one way Disney recognizes employees for a job well done. Filled out with accolades by leaders and fellow employees, one copy is dropped into a Great Service Fanatic box and one copy goes directly to the deserving employee. “Plussing it up” , once a month a random card is pulled and that lucky employee receives a special gift.

Wanting to institute something similar in our business, we created a card called our Proud as a “Peacock Card”. Used regularly to thank, recognize or just plain high-5.

Then the most amazing thing happened…..

My 8-year-old granddaughter saw the cards on my desk, helped herself to one, filled it out and left it where I was sure to find it. It now hangs framed in my office for all to see.

I can’t stop smiling, here is what it says…
peacock-1
Read more of Donna's blog here.