When your heating system fails in the middle of the night on the coldest day of the year, it can be scary opening up the phone book to select a contractor that you don't know. Are they going to answer the phone? Will they send a highly trained furnace technician to your home? Will they have the parts to fix your system?
1. Voicemail. Or even worse, some contractors use an answering machine. Then you have to wait and hope they will call you back. At Lovings, our phones are staffed 24 hours a day so you can always talk to a live person.
2. Wasted Time. Many servicemen won't give you a real appointment time. They say, "We'll be there between 10 and 4" So, you have to waste a whole day waiting. Not any more! You get a precise "Appointment Window" when you call us. You don't have to waste a lot of time waiting.